Your OSNtv Essentials in One App

Introducing the All-New myOSNtv App

Make Secure Payments

Pay Your Subscription - View your bill breakdown and pay your subscription with ease.

Box Office Wallet - Manage your Box Office wallet within the app to keep enjoying your rented and purchased content.

Quick Top-Up - Instantly top up your store wallet in just a few taps, ready whenever you need it to purchase or rent a movie.

Manage Your Cards - Make secure payments with confidence, knowing your information is protected.

Fix Issues Without the Wait

Quick Actions. Real-Time Control.

Access powerful support tools directly from your phone.
Instant Troubleshooting

Follow guided troubleshooting built for your box and subscription.
Get Personalized Assistance

Connect with our team in seconds. We’ll take care of the rest.

Enjoy Exclusive Offers

Unlock deals just for you! Explore special offers and discounts, available only through the app.

Get Instant Support

Fix Errors - Fix TV errors directly from your phone. Resolve issues without missing a moment of your favorite shows.

24/7 Live Chat - Get immediate assistance with 24/7 live chat. No waiting—help is here right now!

Frequently Asked Questions - Find answers quickly with guided FAQs.

Reset Box PIN - Reset your box PIN with just a few taps. Get back on track quickly and securely.

Quick Pay Without Login

In a rush? Pay your bills instantly without the need to log in. It's that easy!

Personalise Your Account

Multi-Subscription Handling

Got multiple subscriptions? Easily switch accounts with one click and manage multiple subscriptions within one app.
Customise Your Subscription

Choose your subscription and payment plan according to your preferences.
Name Your Devices

Assign names to different devices to manage them conveniently.

Download myOSNtv App

Frequently Asked
Questions

How do I download and install the myOSNtv app?

The myOSNtv app is available on both the App Store for iOS devices and Google Play for Android devices. Click the download button or scan the QR code above to install the app. Or, simply go to the ‘Play Store’ or ‘App Store’ and search for "myOSNtv" to install the app.
What do I do if I forget my registered email?

No worries, we have alternate methods to log in as well. You can even log in with your smartcard number (found on the back of the OSNtv Box).
How do I reset my password if I forget it?
There’s a simple 3-step process in place if you forget your password.
1. In the "Login with Password" section, you will find the “Forgot Password” option.
2. Upon clicking “Forgot Password,” you will receive a verification code on your registered email address.
3. Enter the verification code and set a new password.
Is my payment information and personal data secure on the app?

Absolutely. The app uses advanced encryption and security protocols to ensure your personal and payment information is safe.
How can I get support if I face any issues?

If you face any issues with the app login, you can talk to our customer service agent by clicking ‘Help’ on the login screen. If you are already logged in, you can access the dedicated support section from the bottom navigation bar on the main home screen.
Can I make a payment without logging in?
Yes, you can make a payment without logging in. However, you’ll be missing out on these benefits if you don’t:
- Exclusive offers and discounts.
- Save time—no need to enter your smartcard every time.
- Easy access to your payment history.
How do I personalize my account settings?

You can access the ‘Profile’ section from the bottom navigation bar on the ‘Home’ screen. There, you can personalise app language, assign device names, and update your email or mobile number.
What payment methods are accepted on myOSNtv?

You can make payments in myOSNtv through various payment methods, including credit/debit cards, Apple Pay, PayPal, and Tabby, depending on your payment plan.
What can I do with the My Wallet feature?

My Wallet credit can be used for buying or renting movies on the OSNtv Store.